Who Are We
Zip Zap is a adult toy company with emphasis on high quality sex toys. All sexual preferences are welcome here.
How We Are Different
Welcome to the home of safe products, quality education, and empowering fun!
Zip Zap is an erotic product company for adults. We educate adults around sexual health, empowerment, and pleasure so that they can be smarter consumers and access high-quality, luxurious sexual products. Zip Zap offers a celebration of sexuality that is both health-conscious and playful!
Zip Zap believes that a person’s sexuality and pleasure are not separate parts of their lives, but integral to overall health and well-being. We believe safe products, accurate information, and a nonjudgmental, fun environment are key to increasing people’s pleasure and enjoyment of their sexuality. And we believe adults have a right to ownership over their body and choices around their sexuality.We are here to teach you, learn from you, and have fun in the process!
What’s the point if we’re not having fun?
Zip Zap Provides:
Accurate and current sexual health information from a professional sexuality educator High-quality, non-toxic sexual products and health-conscious facts Fun, nonjudgmental, and pleasure-positive environment Sexual empowerment through holistic approach to sexuality Did You Know? … that many popular sex toys contain phthalates, a potentially toxic chemical that has been outlawed from children's toys for over a decade, but not from adult toys? Zip Zap only sells products that are non-toxic and safe for your body. We've done the research for you. … that many lubricants contain sugar, which can lead to vaginal infections for women? Zip Zap educates adults about their bodies and what products work well with their needs and pleasures. … that some of the main sexual blocks for women are comfort with sexual communication, ability to give themselves permission for pleasure, and self-image? Zip Zap places people's sexual empowerment and appreciation of their bodies as a top priority. We create a fun, educational, and pleasure-positive environment. Zip Zap knows this and much more!
Zip Zap is a adult toy company with emphasis on high quality sex toys. All sexual preferences are welcome here.
How We Are Different
Welcome to the home of safe products, quality education, and empowering fun!
Zip Zap is an erotic product company for adults. We educate adults around sexual health, empowerment, and pleasure so that they can be smarter consumers and access high-quality, luxurious sexual products. Zip Zap offers a celebration of sexuality that is both health-conscious and playful!
Zip Zap believes that a person’s sexuality and pleasure are not separate parts of their lives, but integral to overall health and well-being. We believe safe products, accurate information, and a nonjudgmental, fun environment are key to increasing people’s pleasure and enjoyment of their sexuality. And we believe adults have a right to ownership over their body and choices around their sexuality.We are here to teach you, learn from you, and have fun in the process!
What’s the point if we’re not having fun?
Zip Zap Provides:
Accurate and current sexual health information from a professional sexuality educator High-quality, non-toxic sexual products and health-conscious facts Fun, nonjudgmental, and pleasure-positive environment Sexual empowerment through holistic approach to sexuality Did You Know? … that many popular sex toys contain phthalates, a potentially toxic chemical that has been outlawed from children's toys for over a decade, but not from adult toys? Zip Zap only sells products that are non-toxic and safe for your body. We've done the research for you. … that many lubricants contain sugar, which can lead to vaginal infections for women? Zip Zap educates adults about their bodies and what products work well with their needs and pleasures. … that some of the main sexual blocks for women are comfort with sexual communication, ability to give themselves permission for pleasure, and self-image? Zip Zap places people's sexual empowerment and appreciation of their bodies as a top priority. We create a fun, educational, and pleasure-positive environment. Zip Zap knows this and much more!
Our contact information
By email:
info@zipzaptoys.com
By standard mail:
Zip Zap Toys
P O Box 720294
San Diego, CA 92172
By phone:
858-764-4465
info@zipzaptoys.com
By email:
info@zipzaptoys.com
By standard mail:
Zip Zap Toys
P O Box 720294
San Diego, CA 92172
By phone:
858-764-4465
info@zipzaptoys.com
Frequently Asked Questions
What are my shipping options?
In the U.S., we offer delivery from Phoenix, AZ UPS Ground
How do I know if my order has been shipped?
You will receive an e-mail to confirm that your order has been processed and placed in the mail for you. You will have a tracking number for ups.com.
What if my package doesn't arrive when it's supposed to?
Sometimes a package is not delivered because of weather delays or acts of nature. We cannot refund shipping for these reasons. Additionally, if we are given an inaccurate address or there is an address correction, delivery may be delayed.
If your order appears late, remember: Credit card approval must be received prior to processing.
What if no one's home when the package comes?
Don't worry! In the event that you are not at home, the package may be left at your residence or office. Any packages that are lost due to it being left at your address may be your responsibility. Sometimes, however, the package will not be left if the driver deems that the package could be in jeopardy if left at that specific address.
What if an item I've ordered is out of stock or backordered?
If an item is temporarily out of stock, we'll e-mail or call you with a backorder notification and tell when you can expect to receive the item..
How is my privacy protected?
Confidentiality is a top priority at Zip Zap Toys. We believe your fun is your business, so every order that leaves our warehouse is shipped discreetly, in a plain, unmarked box or envelope. Furthermore, when you use a credit card to purchase, the vendor shows up as Z Zap on your credit card statement.
Can I return a product?
For sanitary reasons we have a no-returns policy on all items through Zip Zap Toys.
Hey! I think I got charged twice! What's going on?
Ah, sounds like you used a debit card. Don't worry, this is what's happening: When you purchase with a debit card, an authorization is made from your bank for the transaction amount. (This is a check to make sure you do indeed have those funds in the account. Remember a debit card does not work like a credit card.) Next your bank places a hold on the funds in anticipation of receiving the actual withdrawal. But Zip Zap Toys won't charge you until your order ships, so you will see an authorization, then several days later you'll see an actual charge. You are NOT being charged twice.
In the event that your order is cancelled, all you have to do is call your bank and request an immediate release of any holds on your account.
Is it safe to use my credit card on your website?
No worries. Shopping with Zip Zap Toys is absolutely safe because we use Paypal to protect your information as it is transmitted to us. In a nutshell, Paypal is the gold standard in Internet encryption technology, which means it scrambles data as it travels from your computer to paypal's website's server.
How do I order online? Easy! Do this:
1. View Item. Click on the photo of an item to learn more about it.
2. Add items to cart. On every product page, there is an “Add to Cart” button that adds the product to your secure shopping cart. At this point you have not purchased the item; you’re simply storing it in your shopping cart until you wish to checkout.
At any point during your web visit, you may click “View Cart” button at the top of the screen in the upper right-hand corner to see the contents of your shopping cart. If you wish to remove an item from your cast, you can click on “Remove.” Keep in mind, because we do not use cookies, this shopping cart will not remember your selections one or two days later.
3. Checkout If you are not already in the shopping cart, click “view cart” in the upper right-hand corner. Review the items in your cart. Before checking out, if you would like to remove something from your cart or change something, you can enter “View Cart” and change the quantity, update the cart or keep shopping. When you are satisfied with your order, click “Checkout” to continue.
4. Shipping and Payment Next you will enter in your shipping information. UPS will determine your real-time postage due.Then click continue.
5. Payment Enter in your credit card information or go directly to paypal to do so. Your package will arrive UPS in a plain box.
How do I order by telephone?
To order by phone, call 858-764-4465 and ask to speak to Nicole.
When ordering, please have the following ready: Style number(s) and color(s) of items you would like to purchase Your credit card type, number and expiration date Your credit card billing address The address you want to ship to Your e-mail address, for security purposes A good sense of humor, because Nicole can be pretty crazy!
How do I order by mail?
Zip Zap Toys does not accept orders through the mail. Please order by phone or through www.zipzaptoys.com.
What if I'm ordering outside of the U.S. and Canada?
At this time, we do not accept orders outside of the U.S. and Canada.
How will I know my order has been received?
After your order is submitted, you will receive an e-mail confirmation that we received your order.
When will my credit card account be charged?
When you place your order.
How will this purchase show up on my credit card statement?
For your privacy, Zip Zap Toys purchases will show up on credit card statements as Online Orders.
Will you send my order C.O.D.?
Sorry, we do not currently accept C.O.D. orders.
Do I have to pay sales tax?
In the U.S., only residents of CA will have to pay sales tax (7.25%).
What are my shipping options?
In the U.S., we offer delivery from Phoenix, AZ UPS Ground
How do I know if my order has been shipped?
You will receive an e-mail to confirm that your order has been processed and placed in the mail for you. You will have a tracking number for ups.com.
What if my package doesn't arrive when it's supposed to?
Sometimes a package is not delivered because of weather delays or acts of nature. We cannot refund shipping for these reasons. Additionally, if we are given an inaccurate address or there is an address correction, delivery may be delayed.
If your order appears late, remember: Credit card approval must be received prior to processing.
What if no one's home when the package comes?
Don't worry! In the event that you are not at home, the package may be left at your residence or office. Any packages that are lost due to it being left at your address may be your responsibility. Sometimes, however, the package will not be left if the driver deems that the package could be in jeopardy if left at that specific address.
What if an item I've ordered is out of stock or backordered?
If an item is temporarily out of stock, we'll e-mail or call you with a backorder notification and tell when you can expect to receive the item..
How is my privacy protected?
Confidentiality is a top priority at Zip Zap Toys. We believe your fun is your business, so every order that leaves our warehouse is shipped discreetly, in a plain, unmarked box or envelope. Furthermore, when you use a credit card to purchase, the vendor shows up as Z Zap on your credit card statement.
Can I return a product?
For sanitary reasons we have a no-returns policy on all items through Zip Zap Toys.
Hey! I think I got charged twice! What's going on?
Ah, sounds like you used a debit card. Don't worry, this is what's happening: When you purchase with a debit card, an authorization is made from your bank for the transaction amount. (This is a check to make sure you do indeed have those funds in the account. Remember a debit card does not work like a credit card.) Next your bank places a hold on the funds in anticipation of receiving the actual withdrawal. But Zip Zap Toys won't charge you until your order ships, so you will see an authorization, then several days later you'll see an actual charge. You are NOT being charged twice.
In the event that your order is cancelled, all you have to do is call your bank and request an immediate release of any holds on your account.
Is it safe to use my credit card on your website?
No worries. Shopping with Zip Zap Toys is absolutely safe because we use Paypal to protect your information as it is transmitted to us. In a nutshell, Paypal is the gold standard in Internet encryption technology, which means it scrambles data as it travels from your computer to paypal's website's server.
How do I order online? Easy! Do this:
1. View Item. Click on the photo of an item to learn more about it.
2. Add items to cart. On every product page, there is an “Add to Cart” button that adds the product to your secure shopping cart. At this point you have not purchased the item; you’re simply storing it in your shopping cart until you wish to checkout.
At any point during your web visit, you may click “View Cart” button at the top of the screen in the upper right-hand corner to see the contents of your shopping cart. If you wish to remove an item from your cast, you can click on “Remove.” Keep in mind, because we do not use cookies, this shopping cart will not remember your selections one or two days later.
3. Checkout If you are not already in the shopping cart, click “view cart” in the upper right-hand corner. Review the items in your cart. Before checking out, if you would like to remove something from your cart or change something, you can enter “View Cart” and change the quantity, update the cart or keep shopping. When you are satisfied with your order, click “Checkout” to continue.
4. Shipping and Payment Next you will enter in your shipping information. UPS will determine your real-time postage due.Then click continue.
5. Payment Enter in your credit card information or go directly to paypal to do so. Your package will arrive UPS in a plain box.
How do I order by telephone?
To order by phone, call 858-764-4465 and ask to speak to Nicole.
When ordering, please have the following ready: Style number(s) and color(s) of items you would like to purchase Your credit card type, number and expiration date Your credit card billing address The address you want to ship to Your e-mail address, for security purposes A good sense of humor, because Nicole can be pretty crazy!
How do I order by mail?
Zip Zap Toys does not accept orders through the mail. Please order by phone or through www.zipzaptoys.com.
What if I'm ordering outside of the U.S. and Canada?
At this time, we do not accept orders outside of the U.S. and Canada.
How will I know my order has been received?
After your order is submitted, you will receive an e-mail confirmation that we received your order.
When will my credit card account be charged?
When you place your order.
How will this purchase show up on my credit card statement?
For your privacy, Zip Zap Toys purchases will show up on credit card statements as Online Orders.
Will you send my order C.O.D.?
Sorry, we do not currently accept C.O.D. orders.
Do I have to pay sales tax?
In the U.S., only residents of CA will have to pay sales tax (7.25%).
